Get in touch with the Sociro team
Whether you have a technical question, need help choosing the right plan, or want to discuss a business partnership, the Sociro team is here to help. We believe great customer support is not a luxury - it is a fundamental part of any product worth using. Every message reaches a real person, and we are committed to responding within 24 hours on business days.
Technical support
If you are experiencing issues with connecting your social media accounts, scheduling posts, or using the AI content assistant, our technical support team can help. Before reaching out, you might find your answer in our FAQ section which covers the most common questions about account setup, platform connections, and billing. For step-by-step guides, check our documentation hub.
Sales and plan enquiries
Not sure which plan is right for your business? Our team can walk you through the differences between our tiers and help you find the best fit based on your team size, posting volume, and platform requirements. Compare plans on our pricing page, or send us a message and we will provide a personalised recommendation. For agencies managing multiple clients, we offer custom enterprise solutions with volume-based pricing.
Partnership and media enquiries
We are always open to partnerships, integrations, and media collaborations. If you are a technology partner, influencer, or journalist interested in working with Sociro, we would love to hear from you. Learn more about our company on the about page, or explore our full feature set to see what makes Sociro different.
Community and feedback
Your feedback directly shapes Sociro's roadmap. Many of our most popular features - including bulk scheduling, the AI hashtag generator, and team approval workflows - were built in response to user requests. We actively encourage feature suggestions, bug reports, and general feedback through this contact form. Every message is read by a real team member, and we will always let you know when your suggestion makes it onto the development roadmap.